I came across Country to Coast EA when I was looking for EA support but could not justify a full time support role in our business. Carly is a quick learn and before long was seamlessly managing my emails and diary - ensuring critical stakeholders were prioritised. I now spend more time on the key elements of my role, rather than spending time managing my time which is of immense value to our business. Carly was quick to develop key relationships with the team and external stakeholders, and is always professional, approachable and discreet. I would highly recommend Country to Coast EA.

I had been running my photography business for 7 years - shooting during the day as well as managing admin - but with 2022 set to be my busiest year yet, I knew managing it all was going to get too much. After a few outsourcing ‘false starts’, Country to Coast EA was recommended to me through my network. Having their support has helped me to expand my business and serve my clients better. Bec, who manages my studio, is professional, timely, warm and willing to help out wherever needed. Bec manages my schedule, anticipates hot spots, keeps an eye on my business while I’m behind the lens and is truly a business lifesaver! Don’t sit there slaving away on things you aren’t great at or don’t love doing in your business – life is way too short, and Carly and her team are A1! I haven't looked back once.

When I engaged Carly, I had so much non-principal dependent work on my plate that it was crowding my ability to think strategically and clearly. I was bogged down in small tasks that were banking up and distracting me from the bigger picture. Within a week of bringing Carly on board, I noticed a dramatic shift in my workload and stress levels. She quickly proved to me that she was a professional, emotionally intelligent and efficient extension of my business, and she respected my reputation and relationships with my clients. Carly manages studio workflow, invoicing, scheduling, client onboarding, gathers resources, general administration and even life admin (adding hockey games and bin nights to our family calendar). Carly is proactive, keeping an eye on my task list for opportunities to help, and is a second pair of eyes when I'm busy or need another perspective. I feel like she takes on my goals as her own, offers an honest opinion, and keeps me on track.

I was recommended to Country to Coast EA by a friend. My business was at a point that I was spending more time on administration than on expanding my business. Sarah manages my email and LinkedIn posts, communicates and organises my workshop participants, and prepares and schedules my business development webinars. Having Sarah to support my business means that I am focused on selling and delivering to my clients, rather than focusing on administration. Working by myself, having an EA who can both support (and nudge me) is invaluable. I would recommend County to Coast EA to other small business owners who need help to get to the next level.

There’s never enough time. So much to do, so little time. I needed another me. And then I found Country to Coast EA. Carly and Bec are quick to understand or anticipate a need or a problem and to find or research a structured solution. Bec collates and drafts our twice-weekly EDMs, updates our customer database, manages our product imagery and staff roster, supports me with regular updates to our online store, supported me with Covid plans and so much more. She is eager and fast to learn and practical in her response. Carly and her team are reliable and organised, and they've taken a load off my shoulders and allowed me to focus on other areas of the business that generate income. Country to Coast EA is the welcome respite you need when deadlines are pressing in all around you and you need another you. I would thoroughly recommend them to other businesses.

I first contacted Country to Coast EA when my work as a creative became all admin and no creating. My inbox was a mess, I was always behind on responding to emails and admin tasks continually occupied my headspace. As a one person team, outsourcing was a little daunting, but within a week my only regret was not engaging Carly sooner. My inbox is now sorted and organised, emails are attended to promptly and the bulk of the admin tasks for my client projects (initial engagement, contracts, client liaison) is taken care of so I can actually do my job! Carly takes care of my admin tasks SO much more efficiently than I ever could. Things that would hang around on my to-do list for ages get taken care of swiftly and my business runs a lot more smoothly since we have been working together. Carly is always one step ahead and I wouldn’t hesitate to recommend Country to Coast EA.

We engaged Carly to assist us with finding an office manager for our growing business. We were specific with our priorities for the right candidate; they had to be a cultural fit first and their experience level came second. Carly understood the brief and provided invaluable feedback through an initial screening of potential candidates. Carly presented 3 quality options to interview. The interview process was well organised and we were able to learn enough about each candidate to make an informed selection. We have employed the right person and they have seamlessly fit into our business. Through engaging Carly we were very pleased with the level of service, her detail and ultimately the outcome.

I contacted Country to Coast EA to help with some issues we were having with our online store. With an increase in online orders, we needed to find a more efficient way to process them and notify customers of out-of-stock items. Carly ran an in-person consultation in our shop and spent time with me and my team to help us find a solution and streamline our process. Having her do this significantly reduced the email traffic and made our process so much smoother. It was only a small problem, but I didn’t have the time to fix it, and having it resolved has had a big impact. Carly also spent some time providing guidance on other admin issues we were having. Carly is capable and efficient and, experienced in so many areas of small business. She makes you feel calmer and more confident and gain more control of your business. She’s an admin angel! I would highly recommend Country to Coast EA to anyone who wants to get back more time in their business and life.

I contacted Country to Coast EA after starting a new project while still running my existing business. The workload was becoming too much and I felt overwhelmed with the back-end admin – it’s not my expertise and I wanted to focus on what I loved most, which was helping my clients. Carly has provided fantastic value and allowed me to launch my new project, Feel Fabulous by Friday, while also taking admin tasks off my plate. She keeps my website up-to-date (adding blogs, new products, making updates), updates my Linked In, creates my monthly gut health e-book, prepares presentations and documents, maintains my mailing list as well as helps me with any ad hoc admin. I would happily recommend Country to Coast EA to anyone who is looking to take their business to the next level with the utmost organisation and professionalism.